Cookie Policy

This Cookie Policy applies in addition to our Privacy Policy that includes how we collect and share data which can be found here. This Cookie Policy applies to the collection of cookies in the UAB “Ruptela” (Ruptela) websites www.ruptela.lt, www.ruptela.pl, www.ruptela.com, www.ruptela.es (Websites).

What are cookies?

Cookies are text files containing small amounts of information which are sent to your browser and stored on your computer, mobile phone or other device when you visit a website. The cookies send information back to the website each time you return.

What type of cookies do we collect?

Strictly necessary cookies

These cookies are essential in order to enable you to move around and navigate the Websites and use their features.

Functional cookies

Functionality cookies record information about choices you have made and allow to tailor the Websites to you. Ruptela uses functionality cookies to remember choices you make such as language preference, country location, or other online settings and provide personalized or enhanced features that you select, so that next time you visit you won’t have to enter all this information again. For example Ruptela can also

read your browser settings so that our Websites will be displayed properly on your screen. If you delete functionality cookies, any preferences or settings you selected will not be retained for later visits.

Statistics/ Performance cookies

Ruptela uses those cookies to gather information about the way visitors use our Websites. These statistics provide us with insight into how often our webpages are visited, where on our Websites our visitors spend the most time, how often they interact with a page or part of a page, this allows us to make the structure, navigation, and content of our Websites as user-friendly as possible. Ruptela is able to keep track if you experience any errors and determine which parts of our Websites need to be adjusted.

Advertising cookies

These cookies are used to help measure the delivery and the performance of advertising campaigns and limit the number of times you see an advert. Third-party targeted advertising cookies may be placed on your device by third-party advertisers, ad networks, data exchanges, marketing analytics and other service providers.

Specific cookies we use

We use Google Analytics & Hotjar who store cookies on your device to generate anonymous reports and statistics. Google stores this information in accordance with their privacy policy. Hotjar stores this information in accordance with their privacy policy.

Hotjar

We make use of the Hotjar service to understand how users navigate around individual pages on our site. Hotjar is an analytics and feedback tool that we use to understand how our Websites are used and improve usability. Hotjar sets cookies to help us track behaviour across pages and to control visitor polls. The cookies carry no personally identifiable information. More information.

Tawk.to

Websites uses tawk.to, a live chat solution provided by tawk.to Ltd. Tawk.to uses cookies to help us identify and track visitors. The chat log may be saved with your personal profile for the purpose of providing excellent customer service (please see our Privacy Policy for more information). Tawk.to collects no personally identifiable information except for that information you expressly give us. Tawk.to uses cookies to collect this information. For more information on Tawk.to and the types of cookies it uses, visit the Tawk.to privacy policy.

Google Analytics and Google Tag Manager

Websites also include certain components transmitted by Google Analytics, a web traffic analysis service provided by Google, Inc. These are third-party cookies collected and managed anonymously to monitor and improve the performance of the host site (performance cookie). Google Analytics uses cookies to collect and analyze anonymous information on the behavior of site usage. This information is collected by Google Analytics, which processes in order to prepare reports for the managers of the site about the activities on the website themselves. For more information, please refer to these links: http://www.google.com/policies/privacy/ and https://www.google.it/policies/privacy/partners/.

You can selectively disable the action of installing Google Analytics on your browser component of the opt-out provided by Google. To disable the action of Google Analytics, please refer to this link: https://tools.google.com/dlpage/gaoptout.

Facebook Pixel

This Cookie is placed by Facebook. It enables Ruptela to measure, optimize and build audiences for advertising campaigns served on Facebook. In particular it enables Ruptela to see how our users move between devices when accessing the Websites and Facebook, to ensure that Websites’ Facebook advertising is seen by our users most likely to be interested in such advertising by analysing which content a user has viewed and interacted with. For further information about the Facebook Pixel please see: https://en-gb.facebook.com/business/help/651294705016616. You can opt-out of Facebook’s use of cookies and Facebook Pixel Re-Marketing through settings on your Facebook Account.

Yandex Metrica

Websites use Yandex Metrica, a tool which uses cookies to provide us with information on how people use our Websites. This information helps us to analyse the performance of our Websites so we can make improvements. For more information on Yandex Metrica’s policy, please click here.

How to control cookies?

You can manage and / or delete cookies according to your preferences. You can delete all cookies stored on your computer, and in most browsers you can set cookies not to be saved. Please be aware that if disable cookies, you may lose the ability to use the many features necessary to make the Websites work as well. If you need more information about cookies, visit www.aboutcookies.org for detailed, independent information on how to disable cookies through your browser preferences and how to remove cookies that are already on your computer. To remove cookies from your mobile phone, you will need to read the user guide for your phone.

Validity and Amendments

This Cookie Policy is valid from 23rd May 2018. In case we change this Cookie Policy, we will publish its updated version on our Websites. The amendments and additions to the Cookie Policy come into force when they are published on our Websites.